Business Email

Create your first business email mailbox

Add the first mailbox on your own domain. Which tier to pick, why storage is not how you choose it, and where the address gets created once you pay.

Set up business email in Outlook on a desktop

Add a mailbox to Outlook on Windows or macOS over IMAP and SMTP. The settings it asks for, the ones it guesses wrong, and why to use an application password.

Set up business email on your phone

Add a mailbox to a phone or tablet. What syncs on each tier, why a calendar needs a different protocol, and the password mistake that breaks setup.

Send email from your own domain name

Why [email protected] beats a free mailbox, what a custom address signals to a customer, and what changes once you are sending from your own name.

Add SPF, DKIM and DMARC records to your domain

The three DNS records that authorise your domain to send mail. What each one does, which one actually stops spoofing, and how to check they are live.

Create an alias or a catch-all

Give one mailbox several addresses with an alias, or collect everything sent to your domain with a catch-all. Where to set both up, and which to choose.

Reset a business email mailbox password

Change a mailbox password in the toolbox and update every device that used it. Also why a phone keeps asking, even after you have entered the new one.

Choose between 10 GB and 50 GB

How much mailbox storage you actually need, what 10 GB holds in practice, and why buying 50 GB up front is usually the more expensive mistake.

Add storage to a business email mailbox

Buy extra mailbox storage in blocks when you need it. What happens to the mail you already have, and how to tell a full mailbox from a broken one.

Move your existing mail across

What a migration needs from you, how we run the copy for you, and the MX switch that decides when new mail starts arriving. Plus what will not come across.

Move your mail from Google Workspace

Bring Gmail onto your own domain. Turn on IMAP, create an app password, and know which Workspace habits map onto which tier before you begin.

Move your mail from Microsoft 365

Microsoft 365 migrates differently from an IMAP provider. Export each mailbox to a PST file, and point DNS at us before you hand the file over.

Move your mail from Amazon WorkMail

WorkMail migrates over IMAP, with two catches. AWS is retiring it in March 2027, and single sign-on accounts need a token rather than a password.

Move your business email from Rackspace

Which Rackspace product you are on decides how the move works. Standard email copies over IMAP, Hosted Exchange needs a file exported instead.

Move your mail from any other provider

The general route for any provider that speaks IMAP or POP3. What to expect from folder limits, and the one rule that stops a client losing your history.